Will I need to sign a new agreement with Unyte?
No, all agreements will transfer to the new company with no further action on your part.
Will I need to submit my payment information to the new company?
No, all payment arrangements will automatically transfer to the new company and you will not see any changes for the foreseeable future.
Does this change my subscription rates/schedules?
No, your subscription amounts and schedules do not change.
Will shipping costs increase?
We continue to ship out of the same facility, so shipping costs will remain the same unless carrier providers change shipping rates for unrelated reasons.
Where do I ship my products for repairs or returns?
We remain at our current location, where you can ship your systems. The Service office is at 2821 S. Parker Road, Suite 065, Denver, CO 80014.
Where can I learn more about Unyte’s products?
Please visit www.unyte.com for more information. Unyte is also offering iLs customers a discount on its products – please reach out to us at [email protected] or 1 (866) 594-9453 if you’d [...]
Will prices on your products increase?
The core aspects of iLs products and pricing will stay the same for the time being.
Will iLs continue to offer clinical consultations?
Yes, iLs will continue to offer clinical consultations, led by Dr. Ron Minson, Kate Minson (at least for several months), Karen Onderko and a team of other trained clinical experts including Dr. [...]
Can iLs and Unyte products be used in conjunction with one another?
We’re specifically excited about combining iLs’ research-based multisensory therapy and great customer service with Unyte’s biofeedback technology and app/software platform. For example, with [...]
How will the line-up of your products change?
The core aspects of iLs products, pricing, training and support will stay the same for the time being. Unyte has specific expertise in digital content, app and software development, so their [...]
